What We Do

IT Support Services 24/7

We provide locally outsourced service desk in order to centralize all support calls, provide 24/7 coverage, improve responsiveness and service levels, and ensure your company’s future growth is supported

Here’s an overview of what Tech247’s managed service desk team can do for your organization:

  • Receive, document, and troubleshoot in-bound user requests
  • Resolve issues through client interaction and/or using remote support tools
  • Identify appropriate solution point for hardware, software, and network issues
  • Support end user devices and software packages
  • Escalate as necessary and follow issue through to resolution

Provide 24/7 live support.

Network Services

Tech247 provides end-to-end support services 24/7 using state-of-the-art infrastructure management tools. We manage systems and network platforms, respond to changes, implement configurations and optimize diverse environments

In addition, we can support the customer's day-to-day administrative IT operations, such as data and backup management and batch job execution. By improving process maturity, customers can enjoy the results of greater discipline in the development process. We resolve faults fast and guarantee maximum uptime

We provide a wide range of network service, including:

  • On-site Network Infrastructure
  • Monitoring & Management
  • Issue Identification & Resolution
  • VPN Technology
  • Wireless networking
  • LAN/WAN management

Security Services

We encourage organizations to think about their security imperatives in a more organized fashion. Structured around logical domains, and centered around a core discipline of security analytics. This core is enabled by cognitive intelligence that continuously understands, reasons, and learns the many variables that are affecting their environments and feeds the entire ecosystem of connected capabilities

We will protect your organization’s vulnerabilities against ever-evolving attacks with right-sized security solutions. Our team will conduct a network security audit to determine your company’s security strengths and weak points. We have a plethora of security services that we can implement to keep your computer networks safe and secure

Website Design and Development

We can help you have the website that will not only look great, but meet the needs of both you and your target audience. Your goals are important to us, and we work with you to create the perfect design for every need